Welcome to our DHMW FAQ page.

Representatives of provider healthcare organizations (HCOs) desiring to participate in the 2026 DHMW survey, access the survey through CHIME’s Digital Health Analytics portal. Once the survey is live for submissions, survey links are posted under the "My DHMW Survey Links" tab.

IF YOU PARTICIPATED IN THE 2025 DHMW SURVEY: You may access your portal at any time. Your pre-populated survey link will be available April 1, under My DHMW Survey Links. 

IF YOU ARE NEW, Please register here with the DHA Portal to participate and our DHMW team will contact you with your credentials.

Yes, to save your survey, you MUST select the “Previous/Next Page / Save” button at the bottom of the page. Failure to do so before leaving the tool will result in lost data of that page.

Yes. A generic MS Word and Excel version of the survey instrument will be made available.

The DHMW survey allows for the profiling of three types of HCOs:

• Acute Hospitals

• Ambulatory clinics

• Long-term/Post-acute care (LTPAC) facilities (e.g. skilled nursing facilities)

As the DHMW survey program is a strategic planning tool (as well as a recognition program), the power of the DHMW program is realized in the accuracy of the inputted data. Accordingly, HCOs can select the approach for profiling the entities within their organization which best reflects their needs and situation.

The following reflect different ways HCOs can participate in this year’s survey:

ONE ACUTE, AMBULATORY and/or LTPAC SITE… ONE SURVEY

An individual care site (albeit acute care facility, ambulatory clinic or LTPAC) as a standalone entity or as part of an HCO system can complete their own survey and receive their own score and report.

This works best for HCO systems when there is great variability in an HCO’s deployment and use of digital health technologies across its varied care sites.

MULTIPLE ACUTE and/or AMBULATORY SITES… ONE SURVEY

HCOs with multiple acute care facilities and/or ambulatory clinics may use one survey to report on the aggregated digital health profile of their organization (excluding LTPAC facilities) if there is minimal variation in the digital health profile of these facilities/clinics.

Under this scenario, the HCO system in the example in the above question using one survey for the three hospitals and seven clinics would receive:

• One DHMW score and report for the three acute care hospitals
• One DHMW score and report for the seven ambulatory clinics

The DHMW program defines a survey with “minimal variation” as one where at least 80% of the responses are shared by the profiled entities.

In the 20% of situations where variability does exist, we offer the following for guidance:

EXAMPLE 1: “Check one” and “Check all that apply” questions:

“Check one” and “Check all that apply” questions present binary response options (“YES this is true for our HCO”; “NO this is not true for our HCO”). An affirmative response is warranted when the issue under question is true for 50% or more of the aggregated facilities.

Which of the following information security frameworks does your organization use to guide your information security program?

(Check all that apply)

• NIST cybersecurity framework
• COBIT
• ISO 27000 series
• HITRUST
• SANS Top 20/CIS critical controls
• Other/Self-developed
• No framework adopted

If you are answering this question for 3 hospitals and 7 clinics (total of 10 care sites), and only 3 of the 10 entities use the HITRUST framework, leave the HITRUST response option unchecked as HITRUST as a framework is used by less than 50% of the facilities.

If you are answering this question for 3 hospitals and 7 clinics (total of 10 care sites), and 5 of the 10 entities use the HITRUST framework, check the HITRUST response option as HITRUST as a framework is used by 50% or more of the facilities.

EXAMPLE 2: Numerical Range questions

Questions presenting response options in numerical ranges (e.g. percentages) should be answered using a weighted average approach.

What percentage of your pharmaceutical supply orders are electronically generated once they reach a predetermined par level?

(Check one)

• 81-100%
• 61-80%
• 41-60%
• 21-40%
• 1-20%
• None

If you are answering this question for 3 hospitals and 7 clinics (total of 10 care sites), and 3 of the 10 entities order 100% of supplies electronically while the remaining 7 order 0% electronically, check the “21-40%” response option box since the weighted average for the entities profile falls within this category:

((3 x 100% = 300%) + (7 x 0% = 0%)) / 10 entities = 30%

ONE ORGANIZATION… MULTIPLE SURVEYS
HCOs with multiple acute care facilities and/or ambulatory clinics where less than 80% of the responses are shared by the profiled entities, will need to complete a survey for each unique facility/clinic profile.

EXAMPLE: In the health system example above, 2 of the hospitals and 3 of the clinics share at least 80% of the responses, the one remaining hospital shares at least 80% of the responses with the 4 remaining clinics, and the two LTPAC facilities share at least 80% of the responses;

• one survey could be used for the 2 hospitals and 3 clinics that share at least 80% of the responses
• one survey could be used for the 1 hospital and 4 clinics that share at least 80% of the responses
• one survey could be used for the 2 LTPAC facilities

Under this scenario, the HCO would receive;

• two Acute reports/scores
• two Ambulatory reports/scores, and one LTPAC report/score

No. Questions under the categories of “Organizational Information” and “General Information” used for identification and benchmarking purposes only which will not affect Most Wired status.

Survey responses should reflect the 2025 calendar year and may include technologies implemented as late as March 1, 2026, unless a question explicitly states otherwise.

Yes. Corrections to survey submissions are allowed up to two calendar weeks after the date of the survey close. Not amendments will be accepted past the deadline.

E-mail notifications will be sent by late-August to all participants to let them know if they received a Digital Health Most Wired designation or not, your organizations benchmark report will be included at that time as well.