Managing Patient Relationships in 2024: Where the EHR Falls Short

Key Details

Date: Thursday, Feb 15th 2024

Time: 1 PM EST

Duration: 1 hour

CHIME CEU Credits: 1

Overview

As we enter a new year, patient relationship management (PRM) is critical for the financial success of health providers across the nation. Unfortunately, reliance on Electronic Health Record (EHR) providers often leaves much to be desired both for the health providers and their patients. Listen in to this webinar as we discuss the limitations of the modern EHR when it comes to PRM and how leveraging the right technology can put your organization in a position to flourish in 2024 and beyond.

During the presentation, TeleVox Chief Commercial Officer, Donna Robinson, and TeleVox VP of Product, Vijay Verma, will explain the current landscape of PRM and the latest technologies that can be leveraged. 

 

 

 

 

 

 

 

 

 

 

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Sponsored by:

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Speakers

vijay_headshot_2022
Donna Robinson

Vijay Verma

VP of Product,

TeleVox

Vijay brings many insights and experiences to the healthcare and technology industries and currently serves as TeleVox's VP of Product. Vijay has a proven track record of successfully implementing strategies to drive customer engagement and increase customer satisfaction and has played a critical role in leading large-scale transformation initiatives across multiple business units, ensuring seamless integration and alignment with overall business objectives. Vijay has worked for organizations such as the Children's Hospital of Philadelphia and Comcast Corporation.

Donna Robinson

Chief Commercial Officer,

TeleVox

Donna Robinson serves as the Chief Commercial Officer at TeleVox. With over 20 years of experience in healthcare, Donna is passionate about enhancing the healthcare experience for the entire ecosystem and is focused on driving growth and innovation. Donna has a strong track record of delivering results and fostering high-performing teams and she is also a board member of the American Heart Association and Houston Christian University.

CHIME CEU Certification

Managing Patient Relationships in 2024: Where the EHR Falls Short webinar presented by the College of Healthcare Information Management Executives (CHIME) has approved this event for 1 CHIME CEU towards the following certification programs:

  • Certified Healthcare CIO (CHCIO) Program
  • CHIME Foundation Certified Healthcare Executives, (CFCHE) Program
  • Certified Healthcare Information Security Leaders (CHISL) Program
  • Certified Digital Health (CDH) Program

Certificate holders may claim their CEUs from this program by entering them on the CHIME website at Continuing Education Credits (CEUS)

CHCIO
CFCHE
CHISL
CDH-E
CDH-L
CDH-P

 

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