CompassionIT Virtual Summit

Join us for the launch of CompassionIT 2025, a powerful new initiative from Digital Health Insights that explores the evolving relationship between technology and compassion in healthcare. This half-day virtual summit leads with how AI, UX design, accessibility, and clinical innovation can ease burnout and build a more humane, inclusive, and sustainable healthcare system.

Expect bold, thought-provoking sessions featuring cross-functional case studies, frontline insights, and real-world strategies—from reimagining nursing roles and confronting CISO burnout, to piloting AI tools that reduce documentation burden.

Featured speakers include Corey Feist, Director of the Dr. Lorna Breen Heroes’ Foundation, and Dr. Albert Villarin, CMIO of Nuvance Health, presenting a groundbreaking case study on ambient AI resulting in a dramatic reduction of EMR documentation time.

This is more than a virtual event—it’s the start of a movement. Be part of the conversation. 

May 20 | 12-4pm

3 CHIME CEU Credits

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Keynotes

Corey Feist-1
Opening Keynote: Leveraging AI & Data Analytics for Physician Suicide Prevention 
With J. Corey Feist, JD, MBA, Founder and CEO of Dr. Lorna Breen Heroes' Foundation

Following the suicide of a  renowned physician, the  Dr. Lorna Breen Heroes Foundation was founded to reduce burnout and improve the well-being and mental health of healthcare professionals. They achieve this through a multi-faceted approach, including advocating for policy changes, funding research and programs, and raising awareness about the importance of mental health in the healthcare field. In this keynote we will hear from the founder of the foundation about how reducing IT driven administrative burden and other stressors is a key factor in improving ongoing wellness and job satisfaction in clinical settings.

Albert Villarin
Closing Keynote: Case Study: How Nuvance Health Created a FY25 Clinical Informatics Network Goal for Reduction of EMR Documentation Time
With Albert Villarin MD MBA FACEP, VP and CMIO at Nuvance Health

In this compelling session, Dr. Albert Villarin, CMIO of Nuvance Health, will review a groundbreaking case study on the impact of ambient AI in clinical workflows. Over a 90-day pilot, 40 clinicians used a mainstream Clinical Ambient Assistant integrated with an informatics support network. The results were striking: a significant reduction in EMR documentation time, decreased after-hours “pajama time,” and a measurable drop in clinician stress levels. This case study highlights the potential of ambient technologies to not only streamline clinical tasks but also restore time, energy, and focus to patient care.

Summit Sessions

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Building A Culture of Empathic Healthcare IT - A Cross-Functional Case Study from Sutter Health
Moderator: Helen Reiss, Founder, Empathetics, LLC
Dr. Robert Altman, CEO, Sutter Health Gould Medical Group
Dr. Veena Jones, Chief Medical Informatics Officer at Sutter Health

What does it take to build an empathic healthcare system in a high-tech world? According to this powerhouse panel, the answer is clear: it takes a village—and the right data.

Moderated by renowned empathy expert Dr. Helen Riess of Harvard Medical School and Massachusetts General Hospital, this session brings together clinical, operational, and digital leaders from Sutter Health for a candid discussion about how cross-functional collaboration can rewire the culture of healthcare technology.

Using real-world insights from Sutter’s journey, the panel explores how senior leadership buy-in, frontline feedback, and applied data science can drive meaningful reductions in clinician burnout and emotional fatigue. From deploying generative AI tools to integrating human-centered design principles, this case study highlights the concrete steps Sutter Health is taking to create an IT ecosystem that sustains empathy—even in times of operational stress.

CompIT Square
Reimagining Nursing in a World of Technology-Driven Stress and Burnout
Andrienne Aucoin, DNP, MBA, Mass General Brigham
Christine Suchecki, MGP Platform Clinical Architect, Mass General Brigham 

The pandemic may have intensified the crisis, but the pressures facing nurses haven’t gone away. In fact, they’ve evolved—fueled by chronic understaffing, rising administrative demands, and technologies that weren’t built with the realities of clinical care in mind.

In this session, two nurse leaders from Mass General Brigham share how they’re tackling these challenges head-on. Drawing from their unique backgrounds in clinical informatics and platform design, Dr. Andrienne Aucoin and Christine Suchecki are developing integrated solutions that ease digital burdens, support clinician well-being, and reimagine the role of nursing in a tech-driven healthcare environment.

Their work offers a blueprint for how informatics and innovation can come together to build systems that care for the caregivers.

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The CISO Burnout Crisis – A Healthcare Cyber Leader Discusses His Personal journey with Managing Security-Related Distress
*Speaker will be revealed during the Summit 

In this incredibly personal and introspective session, we will hear the emotional story how a leading Chief Information Security Officer became the victim of technology-related burnout. In his case it is the bad actors who drive the invasive technology that creates an environment of 24/7/365 stress that permits no rest, as in the days prior to breaches and data ransoms. Learn how senior healthcare leaders have the obligation to monitor and prevent cybersecurity team stress and to provide remediation when it occurs.  

 Speaker wishes to remain confidential till summit.  

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Could Standards for Compassionate IT be a Reality?
Ben Bland, IEEE Society for Social Implications of Technology  n

As AI systems—from chatbots to ambient platforms—begin to mimic human traits like empathy and decision-making, the need for ethical standards has never been more urgent. In this thought-provoking session, a leading voice from the IEEE Standards Association explores the social and emotional implications of emerging technologies in healthcare.

From robotic assistants to generative AI tools, we’ll examine how standards can help ensure that these systems are not only technically sound, but emotionally intelligent—capable of supporting trust, accuracy, and psychological safety in clinical environments.

This session offers a timely look at the frameworks being developed to guide the responsible deployment of AI in a rapidly evolving digital health landscape.

Speaker Bios

Corey Feist-1
J. Corey Feist, JD, MBA
Founder, Chief Executive Officer, Dr. Lorna Breen Heroes’ Foundation

J. Corey Feist, JD, MBA is a healthcare executive with over 20 years of experience. He is the CEO and Co-Founder of the Dr. Lorna Breen Heroes’ Foundation and Corey recently served as the CEO of the University of Virginia Physicians Group, the medical group practice of UVA Health composed of 1200+ physicians and advanced practice providers. Corey has authored numerous publications on the need to support the well-being of the healthcare workforce. He has served as an expert in multiple forums including as a keynote speaker, panelist, and moderator as well as provided formal testimony in the United States Congress. His advocacy efforts resulted in the first federal law focused on improving health worker well-being, Dr. Lorna Breen Health Care Provider Protection Act. In 2023, Corey and his wife, Jennifer, were both awarded the Surgeon General’s Medallion for Health, the highest honor the US Surgeon General can present to civilians, for their efforts at the Foundation.

Albert Villarin
Albert Villarin MD MBA FACEP
VP, Chief Medical Informatics Officer, Nuvance Health  

Dr. Albert Villarin is a visionary leader in healthcare informatics with over 30 years of experience. As the VP-CMIO at Nuvance Health, he is dedicated to enhancing patient care through innovative technology and data-driven solutions. Dr. Villarin's career spans roles as a Board-Certified Emergency Medicine Physician, Clinical Informatics expert, and retired US Army Reserve Major. He is currently completing a thesis for a Master of Medical Informatics from Northwestern University and has an MBA with a Specialization in Healthcare Management from Long Island University. Dr. Villarin is committed to advancing healthcare equity and reducing clinician burnout through the responsible use of artificial intelligence and clinical innovation.

 

Interested in being a Partner in Compassion?

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CHIME CEU Certification

The CompassionIT Virtual Summit presented by the College of Healthcare Information Management Executives (CHIME) has approved this event for 3 CHIME CEU towards the following certification programs:

  • Certified Healthcare CIO (CHCIO) Program
  • CHIME Foundation Certified Healthcare Executives, (CFCHE) Program
  • Certified Healthcare Information Security Leaders (CHISL) Program
  • Certified Digital Health (CDH) Program

Certificate holders may claim their CEUs from this program by entering them on the CHIME website at Continuing Education Credits (CEUS)

CHCIO
CFCHE
CHISL
CDH-E
CDH-L
CDH-P

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