CompassionIT Virtual Summit
Expect bold, thought-provoking sessions featuring cross-functional case studies, frontline insights, and real-world strategies—from reimagining nursing roles and confronting CISO burnout, to piloting AI tools that reduce documentation burden.
Featured speakers include Corey Feist, Director of the Dr. Lorna Breen Heroes’ Foundation, and Dr. Albert Villarin, CMIO of Nuvance Health, presenting a groundbreaking case study on ambient AI resulting in a dramatic reduction of EMR documentation time.
This is more than a virtual event—it’s the start of a movement. Be part of the conversation.
May 20 | 12-4pm
3 CHIME CEU Credits
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Keynotes
Opening Keynote: Leveraging AI & Data Analytics for Physician Suicide Prevention
With J. Corey Feist, JD, MBA, Founder and CEO of Dr. Lorna Breen Heroes' Foundation
Following the suicide of a renowned physician, the Dr. Lorna Breen Heroes Foundation was founded to reduce burnout and improve the well-being and mental health of healthcare professionals. They achieve this through a multi-faceted approach, including advocating for policy changes, funding research and programs, and raising awareness about the importance of mental health in the healthcare field. In this keynote we will hear from the founder of the foundation about how reducing IT driven administrative burden and other stressors is a key factor in improving ongoing wellness and job satisfaction in clinical settings.
Closing Keynote: Case Study: How Nuvance Health Created a FY25 Clinical Informatics Network Goal for Reduction of EMR Documentation Time
With Albert Villarin MD MBA FACEP, VP and CMIO at Nuvance Health
In this compelling session, Dr. Albert Villarin, CMIO of Nuvance Health, will review a groundbreaking case study on the impact of ambient AI in clinical workflows. Over a 90-day pilot, 40 clinicians used a mainstream Clinical Ambient Assistant integrated with an informatics support network. The results were striking: a significant reduction in EMR documentation time, decreased after-hours “pajama time,” and a measurable drop in clinician stress levels. This case study highlights the potential of ambient technologies to not only streamline clinical tasks but also restore time, energy, and focus to patient care.
Summit Sessions
Building A Culture of Empathic Healthcare IT - A Cross-Functional Case Study from Sutter Health
What does it take to build an empathic healthcare system in a high-tech world? According to this powerhouse panel, the answer is clear: it takes a village—and the right data.
Moderated by renowned empathy expert Dr. Helen Riess of Harvard Medical School and Massachusetts General Hospital, this session brings together clinical, operational, and digital leaders from Sutter Health for a candid discussion about how cross-functional collaboration can rewire the culture of healthcare technology.
Using real-world insights from Sutter’s journey, the panel explores how senior leadership buy-in, frontline feedback, and applied data science can drive meaningful reductions in clinician burnout and emotional fatigue. From deploying generative AI tools to integrating human-centered design principles, this case study highlights the concrete steps Sutter Health is taking to create an IT ecosystem that sustains empathy—even in times of operational stress.
Bridging the Gap: Insights from Nurse Informaticists for CIOs
Andrienne Aucoin, DNP, MBA, Mass General Brigham
Christine Suchecki, MGP Platform Clinical Architect, Mass General Brigham
The pandemic may have intensified the crisis, but the pressures facing nurses haven’t gone away. In fact, they’ve evolved—fueled by chronic understaffing, rising administrative demands, and technologies that weren’t built with the realities of clinical care in mind.
In this session, two nurse leaders from Mass General Brigham share how they’re tackling these challenges head-on. Drawing from their unique backgrounds in clinical informatics and platform design, Dr. Andrienne Aucoin and Christine Suchecki are developing integrated solutions that ease digital burdens, support clinician well-being, and reimagine the role of nursing in a tech-driven healthcare environment.
Their work offers a blueprint for how informatics and innovation can come together to build systems that care for the caregivers.
The CISO Burnout Crisis – A Healthcare Cyber Leader Discusses His Personal journey with Managing Security-Related Distress
*Speaker will be revealed during the Summit
In this incredibly personal and introspective session, we will hear the emotional story how a leading Chief Information Security Officer became the victim of technology-related burnout. In his case it is the bad actors who drive the invasive technology that creates an environment of 24/7/365 stress that permits no rest, as in the days prior to breaches and data ransoms. Learn how senior healthcare leaders have the obligation to monitor and prevent cybersecurity team stress and to provide remediation when it occurs.
Speaker wishes to remain confidential till summit.
Could Standards for Compassionate IT be a Reality?
Ben Bland, IEEE Society for Social Implications of Technology
As AI systems—from chatbots to ambient platforms—begin to mimic human traits like empathy and decision-making, the need for ethical standards has never been more urgent. In this thought-provoking session, a leading voice from the IEEE Standards Association explores the social and emotional implications of emerging technologies in healthcare.
From robotic assistants to generative AI tools, we’ll examine how standards can help ensure that these systems are not only technically sound, but emotionally intelligent—capable of supporting trust, accuracy, and psychological safety in clinical environments.
This session offers a timely look at the frameworks being developed to guide the responsible deployment of AI in a rapidly evolving digital health landscape.
Speaker Bios
J. Corey Feist, JD, MBA
Founder, Chief Executive Officer, Dr. Lorna Breen Heroes’ Foundation
J. Corey Feist, JD, MBA is a healthcare executive with over 20 years of experience. He is the CEO and Co-Founder of the Dr. Lorna Breen Heroes’ Foundation and Corey recently served as the CEO of the University of Virginia Physicians Group, the medical group practice of UVA Health composed of 1200+ physicians and advanced practice providers. Corey has authored numerous publications on the need to support the well-being of the healthcare workforce. He has served as an expert in multiple forums including as a keynote speaker, panelist, and moderator as well as provided formal testimony in the United States Congress. His advocacy efforts resulted in the first federal law focused on improving health worker well-being, Dr. Lorna Breen Health Care Provider Protection Act. In 2023, Corey and his wife, Jennifer, were both awarded the Surgeon General’s Medallion for Health, the highest honor the US Surgeon General can present to civilians, for their efforts at the Foundation.
Albert Villarin MD MBA FACEP
VP, Chief Medical Informatics Officer, Nuvance Health
Dr. Albert Villarin is a visionary leader in healthcare informatics with over 30 years of experience. As the VP-CMIO at Nuvance Health, he is dedicated to enhancing patient care through innovative technology and data-driven solutions. Dr. Villarin's career spans roles as a Board-Certified Emergency Medicine Physician, Clinical Informatics expert, and retired US Army Reserve Major. He is currently completing a thesis for a Master of Medical Informatics from Northwestern University and has an MBA with a Specialization in Healthcare Management from Long Island University. Dr. Villarin is committed to advancing healthcare equity and reducing clinician burnout through the responsible use of artificial intelligence and clinical innovation. He is the creator and author of a national podcast entitled: “Al’s A.I. Insights” which is a monthly online discussion with intriguing perspectives from AI healthcare innovators and integrators, published by ThisWeekHealth.com.
Dr. Helen Riess
Founder, Empathetics LLC
Dr. Helen Riess is Associate Clinical Professor of Psychiatry at Harvard Medical School and Director of the Empathy and Relational Science Program in the Department of Psychiatry at Massachusetts General Hospital as well as Founder of Empathetics LLC.
Dr. Robert Altman
President & CEO, Sutter Health Gould Medical Group
As President and CEO, Dr. Altman leads a 400-physician and advanced practice clinician medical group in the Central Valley of California that provides highly personalized care with superior quality. Combining the tools of lean and design thinking, Sutter’s Gould Medical Group improves the experiences of its patients, staff, and clinicians, while reducing the financial and emotional costs of care with improved efficiency. He also continues practicing as a busy general obstetrician and gynecologist, with special interests in high-risk pregnancy and minimally invasive gynecologic and pelvic reconstructive surgery.
Dr. Veena Jones
Chief Medical Informatics Officer, Sutter Health Gould Medical Group
Dr. Veena Jones is a triple board-certified clinical informaticist, pediatrician, and pediatric hospitalist. She serves as the Chief Medical Information Officer at Sutter Health, where she provides innovative clinical and change management leadership to enhance patient engagement and improve both patient and provider experiences. Most recently, Dr. Jones has led the implementation of generative AI platforms across the health system, making work easier for clinicians while enhancing support for patients. She is passionate about leveraging technology and digital tools to empower patients as they navigate their health journeys and equipping providers to deliver exceptional care to the patients and communities they serve. In addition to her leadership role, Dr. Jones practices clinically as a pediatric hospitalist, caring for newborns and hospitalized children.
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CHIME CEU Certification
The CompassionIT Virtual Summit presented by the College of Healthcare Information Management Executives (CHIME) has approved this event for 3 CHIME CEU towards the following certification programs:
- Certified Healthcare CIO (CHCIO) Program
- CHIME Foundation Certified Healthcare Executives, (CFCHE) Program
- Certified Healthcare Information Security Leaders (CHISL) Program
- Certified Digital Health (CDH) Program
Certificate holders may claim their CEUs from this program by entering them on the CHIME website at Continuing Education Credits (CEUS)
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